1. Introduction

Welcome to DM Property Group (DMPG). We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.dmpg.co.za or use our services.

This policy is compliant with the Protection of Personal Information Act (POPIA) of South Africa and other applicable data protection laws.

2. Information We Collect

We collect several types of information from and about users of our website:

2.1 Personal Information

When you interact with our website, we may collect:

• Contact Information: Name, email address, phone number, postal address
• Demographic Information: Age, preferences, interests
• Property Information: Property requirements, budget, location preferences
• Financial Information: Payment details (processed securely through payment gateways)
• Identification Information: ID number (for rental applications)

2.2 Automatic Information Collection

When you visit our website, we automatically collect:

• Technical Data: IP address, browser type, operating system, device information
• Usage Data: Pages visited, time spent, click patterns, referring website
• Location Data: General geographic location (city, province)

2.3 Information from Third Parties

We may receive information about you from:

• Property listing portals
• Social media platforms
• Credit reference agencies (with your consent)
• Business partners and affiliates

3. How We Use Your Information

We use the information we collect for the following purposes:

Purpose	Legal Basis
To provide property services and listings	Contractual necessity
To process rental applications	Contractual necessity, legitimate interest
To communicate with you about properties	Legitimate interest, consent
To improve our website and services	Legitimate interest
To send marketing communications	Consent
To comply with legal obligations	Legal obligation
To prevent fraud and ensure security	Legitimate interest

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

4.1 Service Providers

• Property management software providers
• Email marketing services
• Payment processors
• Website hosting and analytics providers

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Government requests
• To protect our rights, property, or safety

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers with firewalls
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection
• Regular backups and disaster recovery plans

Despite our efforts, no security measures are 100% secure. We cannot guarantee absolute security of your information.

6. Your Rights (POPIA)

Under POPIA, you have the following rights regarding your personal information:

Right	Description
Right to Access	Request a copy of your personal information we hold
Right to Correction	Request correction of inaccurate or incomplete information
Right to Deletion	Request deletion of your personal information
Right to Object	Object to processing of your personal information
Right to Restriction	Request restriction of processing
Right to Data Portability	Receive your information in a structured format
Right to Withdraw Consent	Withdraw consent at any time
Right to Complain	Lodge a complaint with the Information Regulator

To exercise any of these rights, please contact us using the details in Section 11.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve user experience
• Deliver targeted advertising (with consent)

7.1 Types of Cookies We Use

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements

7.2 Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date at the top of this policy
• Sending email notifications (for significant changes)

We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us